Journal of the International Academy for Case Studies (Print ISSN: 1078-4950; Online ISSN: 1532-5822)


Knowledge Management Practices: Approaches to Leadership in Times of Crisis in IT Sector

Author(s): Praveen Kakada, Muhammed Shafi M K

Since it is the first stage in producing new information and is also the area that requires the most research in the arena of effective leadership and knowledge management that influence organisational success in IT sector of today’s VUCA (volatility, uncertainty, complexity and ambiguity) world. Their actions revealed that they relied heavily on adaptation, creation and development. New start-up’s IT companies of the societal systems in which they operate, are not exempt from the responsibility of providing leadership during crises; nonetheless, little is known about leadership and its impact on knowledge management during crises. Though it has been demonstrated that adaptability is essential for organisational performance and thriving, it is essentially unknown whether IT sector executives adopt an adaptive strategy when faced with crises. In order to comprehend leaders in complex situations fraught with crises, the authors looked beyond the most recent headlines. Findings give concrete evidence of how effective leadership influence knowledge management in an organisation.

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