Journal of the International Academy for Case Studies (Print ISSN: 1078-4950; Online ISSN: 1532-5822)


The Role of Servant Leadership in Enhancing Workforce Agility: An Analytical Study of Employees' Perspectives on Workers in Headquarters Nineveh Governorate

Author(s): Maysoon Abdullah Ahmed

The current research aims to reveal the role of service leadership with its dimensions of (empowerment, trust, vision, and concern for workers) in enhancing the agility of the workforce with its dimensions of (proactivity, adaptability, and flexibility), and to achieve what the research aimed for, the approach (Analytical descriptive) in its presentation of the intellectual frameworks and data processing, analysis and interpretation, after the research community was identified in the Headquarters Nineveh Governorate, and a sample of workers, the size of (60) employees, were chosen as a representative sample of the total community, and through the use of the statistical package (SPSS V.26) The applied side of the research was completed, so that the research reached a set of conclusions, the most important of which is the presence of a positive trend among the sample members and a clear agreement about the reality of the practice of service leadership in the Nineveh Governorate office, which indicates a good percentage in the practice of servant leadership behaviors. The research provides leaders with a set of recommendations, the most important of which is the need to work on strengthening and consolidating the concepts of service leadership in the organization that is the subject of research, and working to raise the level of agility in it by promoting creativity and innovation and building a climate of trust in a way that reduces negative conflict and increases the motivation of the organization's members.

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