Academy of Entrepreneurship Journal (Print ISSN: 1087-9595; Online ISSN: 1528-2686)


A Study of Exploring Relationship between Factors Affecting the Organizational Level and Their Impact on Organizational Citizenship Behavior

Author(s): Abdulmohsin Jawad Keshwan, Mohammed Saleh Mahdi

 Organizational trust (OrgTrst) is established by a variety of Organizational-factors for instance, perceived organizational support (PerOrgSpt), procedural justice (ProcJustc), and communication. The research interviewed over 400 participants from various industrial and service businesses at the top, medium, and lower positions of management. OrgTrst, as well as its predecessors and later, the causes, was assessed using conventional measures. According to the outcomes, antecedent factors did have an effect on the degree of OrgTrst. When OrgTrst is present, it has a favorable effect on all of the Organizational citizenship behavior (OrgCtnBhr) dimensions disclosed by the organisation's people. OrgTrst served as a partial mediator between OrgCtnBhr and organizational -level components. Due to these outcomes, organisations should encourage individuals to be involved in actions that aren't related to a certain function in order to improve Organizational and personal efficacy.

Get the App