Journal of Management Information and Decision Sciences (Print ISSN: 1524-7252; Online ISSN: 1532-5806)


Critical success factors influencing project management success: Perspectives of Sri Lankan clients, consultants and contractors

Author(s): Abeyratna Banda Sarath Herath, Siong Choy Chong

 This research investigates the perception of Sri Lankan clients, consultants and contractors on the critical success factors (CSFs) of key project components influencing project management success. Five key project components (project design document, project human resources management, stakeholder management, project budget and efficient project management) and their associated CSFs influencing project management success were identified from the literature. Self-administered questionnaires were distributed to project management personnel at 20 major clients, consulting and construction companies in Sri Lanka. The ANOVA results showed that the relationships amongst the clients, consultants and contractors were not significant. Although the Pearson correlation coefficient results showed significant relationships between all the key project components and project management success across the three stakeholder groups, multiple regression analyses suggested significant variations. This study is amongst the first carried out from the perspectives of clients, consultants and contractors in Sri Lanka. The findings illustrate the priorities placed on the key project components by clients, consultants and contractors, which could inspire further research and may provide some guidance to the construction industry in understanding and managing the expectations of different stakeholder groups to achieve project management success.

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