International Journal of Entrepreneurship (Print ISSN: 1099-9264; Online ISSN: 1939-4675)

Abstract

Enhancing Workflow of Public Institutions through the E-Government System in the Iraqi Oil Sector: An Empirical Study

Author(s): Ahmed Rasol Hasson, Moamin A Mahmoud

 Electronic Government has evolved through the previous two decades as a finding of rapid technological innovation and public sector response to the advantages of new systems. However, in developing nations, the development of e-Government is faced several complications. Iraq is among the developing nations that faced challenges in implementing e-Government initiatives. These challenges are represented by the lack of skilled human capital, poor infrastructure to apply ICT, and incompetent public institutions. Therefore, this study empirically examines an appropriate e-Management system model in the Iraqi oil sector.

The conceptual model was developed based on TOE framework combined with HOT-FIT model. The structural equation modelling was used to measure the conceptual model using of questionnaire data collected from employees in oil sector (n=588). The findings showed that, of the factors shaping technology, organisation, and environment, acceptance of all factors was significantly influenced by technology innovation but not organization culture and government regulatory support. Further, the acceptance of factors shaping human perspective was found to significantly affect adoption of information system in oil sector. The acceptance of technology innovation as mediation was found to significantly affect between all the factors of technology, organization, and environment with adoption of information system in oil sector except organization culture and government regulatory support. The acceptance of top management support, organization culture, and government regulatory support were found to significantly affect adoption of information system in oil sector. This study provides a broader base for theoretical and practical understanding of issues related to develop electronic management in oil institutions of Iraq and the government institutions in general.

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