Author(s): Muhsina, I.F., & Nory, Z.K.
Construction companies always aim for the successful outcome of construction projects. Time and cost are areas of performance recognized by most researchers. However, there are other non-financial performance perspectives that are important in managing modern projects. This paper aims to determine the applicable performance perspectives for Iraqi construction companies and the most fitting key performance indicators for measuring the success of the company. A comprehensive literature review was implemented to conclude a list of performance perspectives that affect project performance. A survey instrument was designed for gathering the data and opinions from industry professionals in the Iraqi construction industry. The collected data was analyzed and ranked using the Relative Important Index approach. The results showed 6 performance perspectives for project performance namely, financial, customer perspective; quality perspective; project perspective, internal processes, and environmental and safety perspective, also twenty-eight different key performance inductors and metrics were chosen. The results of this paper can serve as guidelines in designing a model for evaluating the performance of Iraqi construction companies, therefore, improving project performance.