Academy of Entrepreneurship Journal (Print ISSN: 1087-9595; Online ISSN: 1528-2686)

Abstract

Identification of Determining Factors of Employee Performance of SME Business

Author(s): Md. Atikur Rahaman, Aman Gupta, A.R.S. Ibn Ali, Md. Julfikar Ali and Rupali Dilip Taru

Employees are considered as the precious asset for the business firms, especially for SME firms, where employees play a pivotal role for business development. Employee performance has become central of attention for SME firms for their business development and sustainability. Therefore, the aim of the study is to identify the factors that would affect employee performance of SME business sectors in Bangladesh context. The study measured effect of employee engagement, working conditions, and job autonomy on employee performance. The study gathered the data from existing SME business firms which were operating in the capital city of Bangladesh: Dhaka city. A total of 242 employees of SME sector have participated in this study. The study has used a survey questionnaire for collecting data, and sampling method was convenience. Demographic information of the employees was captured for descriptive analysis. Reliability and validity of all items were performed. Then regression was run to test hypotheses through SPSS software. The findings show that employee engagement, working conditions, and job autonomy have been found as predictive factors of employee performance of SME sector. The findings suggest that pleasant working conditions and employee engagements are the key to boost up employee performance

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