Author(s): Nawaz, N., Gomes, A. M., & Faisal, S. U.
In the present paper, the modern role of human resources is presented. It has been pointed out that in the present era of globalization; emerging of technology plays a major role for the sustainable growth and development of industry, product and services industry. World Wide Web (www) and Internet based Communication Technology (ICT) has brought in unprecedented changes in society life. The sectors like, service-based industry, communication, manufacture and services are using latest technology for realizing the objectives set for them. This has given rise to knowledge customer, knowledge-maintenance personnel, knowledgeoperators by virtue of the complexity of product and services. This tells upon also the knowledgehuman resources. The paper has examined some aspects of emerging of technology, like, technology of convergence, role of artificial intelligence (AI), robotics automation process (RPA), big data and Internet of things (IoT) critiques of convergence. It has been pointed out that human resources is destined to play a vital role in the area of convergence of technology, consultancy market. To meet the challenges and requirements of the future technology, it is suggested that education and training of human resources needs to be refurbished. If trained properly, human resources can do wonders in achieving sustainable growth and development of both nation and industry.