Academy of Accounting and Financial Studies Journal (Print ISSN: 1096-3685; Online ISSN: 1528-2635)

Abstract

Organizational Communication Satisfaction on Performance: Testing a Mediated- Moderated Accounting and Financial Model in Jordanian Public Hospitals

Author(s): Yousef Ali Mohammad Alrefai, Hazril Izwar Ibrahim, Ghaith Abdulraheem Ali Alsheikh

Researchers tie communication satisfaction within organizations to job satisfaction, productivity, and quality of work-life, and yet supporting communication satisfaction remains a challenge for workplaces. This research study examines the effect of organizational communication satisfaction, employee engagement, quality of work-life, and job performance as observed in Jordanian public hospitals. To achieve this goal, A descriptive methodology was also applied, which comprised a review of published and unpublished scientific research material, as well as a survey in the form of a questionnaire including nurses from Jordanian public hospitals to get their thoughts and ideas on the subject. 370 questionnaires were nurses of public hospitals in Jordan. The data were analyzed using Structural Equation Modelling. Findings indicate that twenty-four hypotheses were rejected and the rest were accepted. The findings triggers future researchers to conduct similar studies for other sectors in Jordan, possibly in different contexts and perspectives.

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