Author(s): Abdul Kadir Othman, Azuati Mahmud, Mohd Jamalil Azam Mustafa and Ismael Abujarad
Small and medium-sized enterprises (SMEs) play a critical role in today's economy. Factors influencing the success and performance of SMEs is a heavily debated academic discussion. In this study, we have identified that entrepreneurial success depends on various factors, including personal, organisational, societal and governmental factors. The purpose of this paper is to examine the organizational factors associated with SMEs business entrepreneurship that are vital to their success. To achieve this objective, a focus group study was conducted involving 25 entrepreneurs in Selangor. They were divided into eight groups during the exercise to brainstorm and discuss various factors that affect their business success. To facilitate the process, a modified K-J Method was used. After the group discussion, some variables were identified as critical determinants of organisational success. These factors encompass marketing, human resources, service quality, operations, finance and business opportunities. These factors have a substantial impact on the success of these entrepreneurs and of these SMEs. This paper highlights these implications in greater detail.