Journal of Management Information and Decision Sciences (Print ISSN: 1524-7252; Online ISSN: 1532-5806)


The effect of robotic bureaucracy practices on organizational citizenship: A scale development study

Author(s): Serdar Vural Uygun, Esra Sipahi Dongul

In the study, the scale of "The Opinions of Managers on the Effect of Robotic Bureaucracy Practices on Organizational Citizenship" of corporate managers working in public and private sectors was developed by the researchers. This data collection tool was prepared by the researcher in the form of a 5-point Likert-type rating. The fact that there is no similar study before in the field makes the study unique. In the study, first of all, the scale development stages were carried out, and the construct validity of the scale items was checked with exploratory and confirmatory factor analysis. It is expected that the scale, which consists of 8 dimensions and 43 items, prepared in line with the impressions obtained from the literature and the field, will shed light on the policies of public and private sector institutions in the context of robotic bureaucracy.

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