Author(s): Abdul Hakim Mustafa Joudeh, Shaher falah alroud, Hasan Flayyeh Al Qtaish, Wael Abdullah Al-Dweik
This study aimed at measuring the impact of corona pandemic (covid-19) implications on the operational performance in the industrial small and medium-sized companies in Jordan and measuring the impact of the consequences of the pandemic on the operational performance in the light of the type of the company. The study population and sample consisted of the employees of the financial departments. An electronic questionnaire was developed to collect the study data, where more than (400) electronic questionnaires were distributed. (298) questionnaires were returned and only (291) questionnaires were valid for analysis. In order to answer the study questions and test its hypotheses, (SPSS) was used, where the descriptive analysis was performed and the hypotheses were tested. The results showed that the impact level of corona pandemic consequences on the operational performance was medium, while they affected cost and quality with a low degree, and on productivity with a medium degree. The results revealed that there is an impact of the consequences of corona pandemic on the operational performance according to the variable of the company type. The study recommended the necessity of working constantly to promote the levels of operational performance of the industrial small and medium sized enterprises, reduce the cost of production, maintain the quality of products and improve productivity.