Journal of International Business Research (Print ISSN: 1544-0222; Online ISSN: 1544-0230 )


The Impact of Total Quality Management Practices on Customer Satisfactionand Retention Goals

Author(s): Amanda Joseph

Client centre: With TQM, all that comes down to consumer loyalty. In case clients are cheerful, your enhancements worked. In case they're disappointed, it's an ideal opportunity to reconsider your procedure. Complete worker association: Each representative is engaged with running after the shared objective of persistent improvement

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