Journal of Management Information and Decision Sciences (Print ISSN: 1524-7252; Online ISSN: 1532-5806)


Understanding the effect of occupational stress on employee performance at Covid-19 treatment centers

Author(s): Babarinde, S. A., & Ayotunde OJO, A.

The study examined the effect of occupational stress (OS) and burnout on employee performance within the context of the COVID 19. The study is premised on the idea that the COVID 19 epidemic could have increased occupational stress and burnout among health workers in Nigeria. Employing the survey research design approach, 1000 questionnaires were distributed to respondents in the health service sectors. The SPSS statistical tool for analysis was utilized in the study. The study reveals that occupational stress was more prevalent than burnout among employees at the COVID 19 treatment centers. The study also revealed that occupational stress is a significant predictor of employee performance. Furthermore, supervisory support activities were found to mitigate the effect of stress among the studied employee. The implication of this is that occupational stress and supervisory support activities are significant drivers of employee performance. The study recommends that health service firms, both private and public in Nigeria, invest in training and development to enhance employee's ability to cope with stressful situations while acting as supporters to increase their performance through increased supervision.

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