Author(s): Thomas J. Freeman
This case is designed to highlight the difficulties corporate executives and managers face when seeking to balance their fiduciary duties with their human and ethical obligations. The case involves Save Shop, a fictional regional grocery chain that is considering replacing most of the cashiers in their stores with automated or self-checkouts. This switch would save the company money but would also cost hundreds of employees their jobs. Save Shop’s executives will have to decide how to balance their desire to do right by the company’s employees with their fiduciary duties to its shareholders. Many business students will at some point in their careers be faced with similar decisions.