Author(s): Ainur Ashirbekova
The purpose of the article is to assess the effectiveness of the ombudsman institution in the Republic of Kazakhstan in protecting the rights and freedoms of citizens from abuse of public administration. The article examines the effectiveness of the ombudsman institution based on the ombudsman’s reports and special reports, as well as on public education work, legislative activities, and international cooperation in strengthening the status of the ombudsman institution. The article describes the activities of the Ombudsman institution and the stages of the emergence of the Ombudsman institution in foreign countries. The factors that led to the establishment of the Ombudsman institution in the Republic of Kazakhstan are identified. In addition, based on the amendments made to the Constitution by referendum in 2022, the Ombudsman was given constitutional status and the Constitution was supplemented with Article 83-1. Besides, identifies the factors that affect the effective work of the Ombudsman institution, and makes recommendations for the effective functioning of the institution.