Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)


Connecting Maintenance Management and Industry 4.0 Technology

Author(s): Azeddine Boulouf, Abdelfettah Sedqui, Youness Chater

A new era of business management has begun with the fourth industrial revolution. Indeed organizations are under increasing pressure to undertake projects to harness the potential of new technologies to meet increasingly specific client requirements as industry 4.0 emerges. Maintenance management is also concerned by the fourth industrial revolution. However, its real impact on companies is still poorly understood, as manufacturers frequently perceive maintenance as an additional cost activity. Yet having a new generation of maintenance based on industry 4.0 strongly impacts the value chain. However, there is a shortage of existing research on integrating Industry 4.0 technologies into maintenance management. Thus the understanding of the strategic implications of industry 4.0 for optimizing maintenance management remains limited. This article aims to develop the hidden link between maintenance management challenges and key industry 4.0 capabilities in an industrial environment. Our findings show that maintenance managers do not use all of industry 4.0's tools. The Internet of Things, Big Data and Analytics, Augmented Reality, and Cloud Computing are the most frequently utilized as Industry 4.0 concepts in the maintenance process.

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