Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)

Abstract

Digital Technologies for Personnel Management: Implications for Open Innovations

Author(s): Sergey Yevgenievich Barykin, Irina Vasilievna Kapustina, Olga Aleksandrovna Valebnikova, Natalia Viktorovna Valebnikova, Olga Vladimirovna Kalinina, Sergey Mikhailovich Sergeevm, Marisa Camastral, Yuri Putikhin, Lydia Volkova

Personnel management in the digital industry has become inextricably linked with open innovation, as a greater emphasis is placed on finding talents best suited for a specific company and on controlling the situation in the rapidly changing environment. In this context, it is important to bridge the current gap in the literature, understanding how introducing innovative approaches in personnel management allows to support simultaneous complex processes, finding the parameters required for performance assessment and forecasting. The goal of the article is to consider multiple options of personnel management metrics, outlining their strengths, weaknesses and opportunities, and present the suitable dashboard with the most appropriate indicators. We propose an innovative tool that can help managers at different levels to effectively handle diverse scenarios of personnel performance. We have formulated the criterion for choosing most appropriate innovative personnel management digital dashboard, investigating various metrics and KPI which should be chosen to assess the company’s current situation in terms of personnel management. We present an example of the dashboard, which is a ready solution that can be adapted to the specific company environment. A detailed modification of the proposed digital dashboard for personnel management based on the fundamental approach to engineering incorporating open innovation could be a topic for a further research.

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