Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)

Abstract

Emerging Talent Management Themes in HRM 4.0: A Study in the Banking Sector in South Africa

Author(s): Samson Nambei Asoba, Nteboheng Patricia Mefi

 This study considered the question: What role does HRM 4.0 technological systems have on talent management? This question imaged from observations that there are major transformations facing all organizations and these changes are inspired by technologies associated with the Fourth Industrial Revolution (4IR). The human resource function has modernized to HRM 4.0 with critical talent being the essential ingredient for organizational success and competitiveness in Industry 4.0. A qualitative data collection methodology based on open ended questions was relied upon to seek relevant data in response to the question. The study was conducted in the form of a case study of a selected bank and interviews were conducted with personnel in the HRM department. The results of the study confirmed the assertion that talent management has changed in order to attend to new imperatives in Industry

4.0. Of greater emphasis was the significance of networking and public relations in the talent management cycle. It was found that the ability to acquire, retain and develop key talent was presently hinged on effective networks and relations with stakeholders. 4IR technologies relating to online and digital tools played the role of facilitating the network and relation building function which enabled effective talent management in HRM 4.0. The study recommended organizations, particularly in the banking sector for which the study was based, to effective employ technology in the entire talent management cycle.

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