Author(s): Raknarin Sanrach
Thailand is a country that has stepped into a cashless society. The value of electronic payments for goods and services is increasing every year. This research is an exploratory research whose objective was to study factors affecting cashless payment of goods and services. Questionnaires were used to collect the data. A total of 400 consumers conducting cashless purchases of goods and services were interviewed. Both descriptive and reference statistics were employed in this study.
Factors affecting cashless transactions the most was that it made daily life convenient, and helped to reduce the cost of traveling to banks or counter service providers. The comparison of different factors affecting financial transactions for cashless payment of goods and services as classified by age of consumers revealed that 8 items were different at the statistical significance of .05.