Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)


Factors affecting Quality of Work Life (QWL) of Bank Managers in Public and Private Sector Banks in Bihar, India: A Comparative Study

Author(s): Indrajit Kumar, Bishwajeet Prakash, Jainendra Kumar Verma

The main purpose of this paper is to investigate about the dimensions of quality of work life (QWL) which affects the performance and work life of public and private sector bank employees in Bihar, India. The quality of work life is to be measured by the dimensions which are affecting employee day to day work life and work relation at the work place. The QWL can be measured through eight significant dimensions which were directly or indirectly efficiently balancing their work and life.

In further, aim of the present study is to understand Quality of work Life of employees in public sector and private sector banks and compare the work life balance with both type of banks’ employees. The study is based on descriptive & inferential statistics and primary data has been collected through structured questionnaire from both public and private sector employees respectively. The total 250 bank employees’ data has been gathered and 5 point Likert scaling technique is used to measure the factors. With the use of various statistical measures like “t” test and ANOVA the study indicates that out of eight dimensions only social integration and social relevance are significant and others are similar. However, the opinion of male and female employee of public and private sector banks towards social integration in the work and social relevance of working life has been found significant to improve the QWL of bank employees.

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