Author(s): Komsan Machim, Tanawat Jariyapoom, Pairat Pornpundejwittaya
Aim: This research investigates the characteristics of industrial business enterprises and develops guidelines for the protection of computer crime threats in the industrial business sector.
Methodology: The model was discovered from the findings of both qualitative and quantitative of 500 questionnaires distributed to managers/administrators/ IT system controller of the industrial business public company that in stock market in Thailand. The data were analyzed by descriptive analysis categorized into light and heavy industries, and by Structural Equation Model (SEM) to conduct the model in compatible with the empirical data.
Finding: The results reveal that: 1) guidelines for the protection of computer crime threats in the industrial business sector consists of 4 factors i.e. IT Governance, IT security system, IT resource and Security operation center. The managers/administrators/IT system controller gave very high importance on guidelines for the protection of computer crime threats in the industrial business sector at 4.23 on light industry and 4.31 on heavy industry respectively. The analysis of the importance on each aspect shows high importance on guidelines for the protection of computer crime threats in all factors 2) The development of SEM shows that the model fits with the empirical data at the 0.060 Chi-square probability levels, relative Chai-square at 1.177, goodness of fit index at 0.962 and root mean square error of approximation at 0.019. 3) The hypothesis results show the following influencing factors: IT governance has direct influence on IT security system at the statistically significant level of 0.001, security operation center at the statistically significant level of 0.001, and IT resources at the statistically significant level of 0.001. Security operation center has direct influence on IT Security System at the statistically significant level of 0.01 and Security operation center has direct influence on IT resources at the statistically significant level of 0.01.
Conclusion: Guidelines for the protection of computer crime threats in the industrial business sector for Thailand comprises five main factors in very high important level on IT security system in industrial business of both light and heavy industries. The factors are ranked according to their important levels referred Linkert’s scale as follows: IT governance, IT resource and Security operation center for heavy industries and factors are IT resource, IT governance and Security operation center for light industries in industrial business for Thailand. The evaluation of SEM in protection of computer crime threats in the industrial showed passing the criteria of the model fitting with the empirical data. It was found that Chi-Square Probability Level equaled 0.060, Relative Chai-square was 1.177, Goodness of fit Index was 0.962 and Root Mean Square Error of approximation was 0.019.