Author(s): Dr. Sami Mohamed Alhaderi
There are different organizations, which in order to comply with the changing business atmosphere, may introduce different kinds of changes in the organizations. In order to implement these changes in a successful manner, it is crucial that there must be readiness by the employees for the change made by the organization. This may be improved by the symmetric communication regarding change towards the employees. Learning demand and job involvement also play a crucial role in this regard. This study has been conducted so that the impact of symmetrical communication on readiness of change in the mediating role of job involvement and learning demand in the banking sector of Saudi Arabia can be studied and analyzed. The researcher has self-administered a questionnaire among 302 employees of banking sector of Saudi Arabia. It has been found out that the impact of symmetric communication is significant on intentional, emotional and cognitive readiness for change. Additionally, the mediating impact of learning demand in the above given relationship is significant in case of intentional readiness for change but insignificant for emotional and cognitive readiness for change. Lastly, the mediating impact of job involvement in the aforementioned relationship is significant in case of all dependent variables.