Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)

Abstract

Organisational Citizenship Behaviour and its Influence on Manufacturing Firms Survival in Nigeria: A Systematic Review

Author(s): Ojebola O.O, Osibanjo A.O, Adeniji A.A, Salau O.P, Falola H.O

Objective: The importance of firm survival in a highly competitive business environment cannot be over emphasized. Organisational Citizenship Behaviour (OCB) is however considered to be one of the fundamental behavioural initiatives that can help firms achieve sustainable survival in the midst of economic turbulence as organisations now depend on their employees for success. Recent studies on the sustainability of firms shows that many Nigerian manufacturing firms are into extinction and few operate at a sustainable level as a result of the operating environment of business occasioned by global capitalism which has been unpredictable, complex and competitive. The main objective of this study is to explore extant studies on OCB and its influence on firm survival specifically in the Nigerian manufacturing sector.

Methods: In order to fill this lacuna, this study explored reputable data bases of both empirical and non-empirical extant studies on OCB between 2009 and 2019. Studies were selected from business, management, Industrial/organisational psychology and human resource data bases. OCB was observed to have many dimensions which are overlapping and were re-categorized based on their objectives and characteristics.

Results: OCB dimensions identified have significant effect on positive behavioural outcomes. It is therefore recommended that organisations should challenge their employees by providing them with positive work climate that will foster extra role behaviour in order to ensure organisational survival. Also, a proposed study model integrating the dimensions of OCB was developed which is expected to serve as hypothetical basis for future research and practice. More so, some theoretical frameworks were linked to OCB and positive employee behavioural outcomes that can foster firm survival.