Author(s): Nishu Ayedee, Anuj Kumar, Apoorva Buttan, Asmat Ara Shaikh
In this research article, the authors will discuss various problems faced by human resource managers during the COVID-19 pandemic. The authors see a solution of the same in the application of emotional intelligence. The strategic human resource management approach can help HR managers in applying emotional intelligence. SHRM is a proactive approach in comparison to traditional human resource management and it can help in formulating the policies effectively. The researchers have conducted online interviews to check the opinions of HR managers about the applicability of emotional intelligence.