Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)


Strategic Human Resource Management through Knowledge-Based Technology in Indian Banking Sector

Author(s): Rashmi A Patras

Studies in the recent years has explored that the traditional role of Human Resource is undergoing major changes which is focusing more on the growth of the organization, in global concerns. Primarily being an agrarian economy, the liberalization in India saw resurgence of services sector on the fast lane. Post liberalization and globalization of the Indian economy, Indian banking sector has undergone paradigm shift in scope, content, structure, functions and governance. The advent of information and communication technology has further brought about radical and perceptible change in the operational environment of the banks. Knowledge based technology is a viable means through which banks all over the world and in India could gainfully capitalize on their intellectual assets and market capital. The research study aims in understanding the impact of using knowledge based technology in Strategic Human Resource Management in the banks. Working in a competitive world the Indian banks are facing high extend pressure because of which the employee turnover and layoff radically increases which further demand strategic selection in the banks. This further justifies the requirement for understanding how knowledge software's are helping in providing quick high end training to its employees in cost effective manner, also in understanding how employee performance and operational excellence are affected with the implementation of knowledge technology.

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