Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)


The Effect of Competency, Emotional Intelligence, Education and Training on Employee Performance Mediated By Organizational Commitment at Pt. Mitra Kualitas Utama Jakarta

Author(s): Edi Sugiono, Anisa Ulfa

The purpose of this study is to ascertain the effect of competence, emotional intelligence, education, and training on employee performance via organizational commitment. To complete the questionnaire, 180 respondents were chosen from the staff of PT. Mitra Kualitas Utama. The analytical technique utilized is descriptive analysis in conjunction with the Structural Equation Model (SEM). The findings indicate that competence, emotional intelligence, education, and training all have a considerable favorable influence on employee performance. Finally, organizational commitment acts as a mediator between competence, emotional intelligence, education, and training, and employee performance. This research may assist managers and organizational in identifying and managing the quality of current human resources and fostering employee commitment to the organizational in order to boost employee performance and help the business achieve its objectives.

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