Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)


The Impact of the Workload on the Job Satisfaction: Does the Job Stress Matter?

Author(s): Kittisak Jermsittiparsert, Pattanant Petchchedchoo, Siridech Kumsuprom, Panarat Panmanee

The main purpose of the current study is to investigate the impact of the workload on the job satisfaction of the academician in Indonesian universities. In addition to that the study has also examined the direct and mediating role of job stress in the relationship between the workload and job satisfaction. The survey-based data collected from the university employees was then analyzed after data sorting. A partial least square structural equation modelling (PLS-SEM) was adopted in this research. PLS-SEM is a statistical data analysis tool that has been extensively used by social science researchers for more than a century. The researcher received 247 questionnaires from the data collection process, representing a response rate of 98.02%. It can be concluded that interruption and time pressure are directly related to job satisfaction. The results obtained from hypothesis testing show that job satisfaction is positively related to interruptions and time pressure, in context to public university’s lecturers in Indonesia. Basically, job stress lays the foundation for major problems in personal as well as professional lives of individuals. Higher stress levels influence the decision-making ability of an individual which often results in making unwise or incorrect decisions. Such ill-considered decisions and choices of individuals may also result in certain negative consequences such as, it may affect the productivity of group and consequently increase organizational costs.

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