Journal of Organizational Culture, Communications and Conflict (Print ISSN: 1544-0508; Online ISSN: 1939-4691 )


The Importance of Feedback Seeking Behavior To Increase Employees Performance In Higher Education Institutions

Author(s): Dorojatun Unes

This study examine influence of feedback seeking behavior (FSB); competence; motivation; trust on work performance employees and lecturers here are referred as 'employees' in State Universities in Central Java. The population in this research is the employees (employees and lecturers) of state universities in Central Java; they are employees of Semarang State University, Jenderal Soedirman University and Diponegoro State University. The approximate number in those universities is around 3,000-4,000 people. This study applies SEM-PLS analysis. The results reveal that feedback seeking behaviour has negative effect on competence; on the other hand, the feedback-seeking behaviour has a positive and direct effect on work performance; while competence has positive and significant effect on motivation; furthermore, motivation has positive and significant relationship on work performance; and trust is not a significant determinant moderating seeking feedback on the relationship between behaviour and work performance. This study provides pertinent results and description of how this shifting of informal self-learning from the Indonesian perspective, specifically in state universities in Central Java, Indonesia. This is one of few studies to examine the FSB, Competence, motivation trust and on performance.

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