Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)


The Mediating Effect of Resilience on the Relationship between Perceived Organizational Support and Work Engagement

Author(s): Thamarat Jangsiriwattana

Human resource development (HRD) helps organizations to increase the efficiency of an organization, both in work roles and extra-work role performance. Employee engagement is an extra-work role performance that is beneficial to the organization's performance. The purpose of this study is to examine the relationship between perceived organizational support and employee engagement. The role of mediation of resilience has been investigated. Data were collected through questionnaires and the structural equation model (SEM) analysis is used to test the hypothesis. The results show that perceived organization support significantly correlates with employee engagement. It reveals that resilience is a mediator of the relationship. The result of the research reveals that the resilience of employees plays an important role in the engagement of those employees. To increase employee engagement, HRD needs to focus on organizational support and how to increase employees’ resilience. Implications for future studies are discussed.

Get the App