Author(s): Ali Mohammad Adaileh
Competitive advantage can be considered as an advantage, condition, or position that facilitates more efficient operation and higher quality products or services for an organization. The purpose of this paper is to examine and emphasize the significant role of Business Process Management BPM and Total Quality Management TQM in accomplishing a competitive advantage and the methods to maintain it. In the present stature of contest, Business Process Management BPM is viewed as one of the most outstanding practice the executives rules that can help organizations in accomplishing and maintaining a competitive advantage. One more reason for this paper is to fortify the hypothesis working of BPM in encouraging supportable competitive advantage dependent on powerful capacity hypothesis, BPM is derived from Total Quality Management (TQM) and business process management has acquired significance as an empowering method to facilitate the complexities of the firms.