Academy of Educational Leadership Journal (Print ISSN: 1095-6328; Online ISSN: 1528-2643)


The Relationship Between Servant Leadership and Staff Satisfaction in Ethiopian Higher Education: The Case of Kotebe Metropolitan University

Author(s): Easaw Alemayehu

According to recent empirical studies, the servant leadership paradigm appears to be appropriate for providing employees with the empowerment and participative job characteristics that are linked to staff and customer happiness. Despite the fact that there have been several studies on servant leadership throughout the world, there is little or no literature on the subject in Ethiopia. By using questionnaire survey and structured interview, Kotebe Metropolitan University was used to examine the extent and connection between servant leadership practice and staff job satisfaction. The study enlisted the participation from the total of 832-university professionals 25% (208 in number) including senior and intermediate leadership members. To examine the quantitative data gathered, descriptive statistics such as correlation and Chi-Square were used. According to the results of both quantitative and qualitative data analysis, servant leadership is well implemented at Kotebe Metropolitan University, and the university is classified as a servant-oriented organization by the Organizational Leadership Assessment tool. Furthermore, it appears that the university's employee work satisfaction is quite high (89%) and that it is an example for other such universities. According to the findings of the correlation coefficient study, there was a positive link between work satisfaction and the overall practice of servant leadership style and the five characteristics of servant leadership. Furthermore, several independent factors such as respondents' organizational position, department, gender, service year, and age exhibited significant correlations with employee work satisfaction and the amount of servant leadership characteristics practice. Finally, it was concluded that the university's leadership showed and created a model of servant leadership in Ethiopian higher education

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