Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)

Abstract

The Use of Some Banking Techniques in Improving the Overall Banking Performance: A Field Study in a Sample of Al-Rasheed and Al- Rafidain Banks in Basrah

Author(s): Orooba Rashid Ali AL- Badran

 The purpose of this study is to investigate the possible effect of new technological based services of banks on the performance of this type of financial institutions. Currently, technology is initially applied in various aspects of work, and its effects differ in their level and the way they are used. In general, it provides great assistance in the field of production in terms of quantity. It highlights the importance of technology in the work of banking sector and has an important role in the implementation of monetary policies, in supporting and developing the national economy, in addition to the negative consequences of the lack of confidence between banks and customers and the lack of good banking leadership. It is therefore necessary to pay attention to the management of banks in general and to develop the means of operating their operations in particular. This undoubtedly requires the search for methods that contribute to the best use of banking techniques and to make the possible benefits of technology in managing Iraqi banks, and improve the services provided to their customers. This is due to the fact that the Iraqi banking institution is still practicing the traditional methods and some simple techniques in the various fields of business. 

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