Research Article: 2021 Vol: 20 Issue: 4
Tri Adhitya Basuki, Universitas Negeri Jakarta
Mahmuddin Yasin, Universitas Negeri Jakarta
Usep Suhud, Universitas Negeri Jakarta
This study examines the factors influencing attitudes, intentions, and knowledge-sharing behavior that consists of knowledge collecting and knowledge donating in the knowledge portal. The authors used the purposive sampling technique and tested confirmatory factor analysis (CFA), Cronbach’s alpha, and model testing with Structural Equation Model (SEM) analysis with AMOS. Further, the study surveyed 600 auditors and answered 28 questions, with 311 samples processed. An online questionnaire was distributed in March 2020. The authors analyzed and had two significant findings. Firstly, organizational reward and reciprocal benefit were proven not to be expected from knowledge-sharing activities. Employees are willing to share knowledge without concern about reward and reciprocity; they enjoy sharing knowledge to help their colleagues. Secondly, enhancement in the knowledge collection process intensifies knowledge donation activities. A knowledge portal, which tends to be a repository of knowledge, needs further developed into a learning management system. Dynamic interaction is expected among people who want to share their knowledge and find the required knowledge. An adequate information and communication technology is crucial to support an e-learning practice in the organization. This study provides another perspective on knowledge-sharing behavior in the knowledge portal as a form of online learning that can be further discussed.
Keywords: Enjoyment in Helping Others, Knowledge Collecting, Knowledge Donating, Organizational Reward, Reciprocal Benefit.