Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)

Research Article: 2021 Vol: 20 Issue: 5

Organizational Virtuousness, Emotional Intelligence and Job Performance in Banking Sector of Pakistan: The Mediating Effect of Work-Related Subjective Well-Being

Muhammad Ali Arshad, University Utara Malaysia

Darwina Arshad, University Utara Malaysia

Nazlina Binti Zakaria, University Utara Malaysia

Abstract

The main objective of the study is to explore and test the model that extends the research on well-being across the organizational setting, which directs at improving job performance by targeting the important drivers of employee well-being. In that view, organizational factor (organizational virtuousness) and internal factor (emotional intelligence) as the determinants of well-being for improving both in-role performance and extra-role performance are investigated. Moreover, the study also contributes towards understanding the happy worker productive worker analysis by recommending the domain specific conceptualization of worker happiness referred to as “work-related subjective well-being”. The results of the study provide empirical evidence of work-related well-being as an important psychological mechanism by which organizational and individual factors affected the in-role performance and the extra-role performance in the banking sector of Pakistan. Empirical findings of the study also support that conceptualizing well-being in terms of work-related well-being can be relatively more important for understanding its relationship with several workplace variables. This study undertakes a first of its kind subjective well-being conceptualization at employees’ level to examine on how organizational and individual factors foster job performance of bank employees by focusing on their workplace well-being. Despite the importance of individual happiness in terms of subjective well-being, theories for understanding the relationship with various workplace variables remain underdeveloped in the organizational setting. Therefore, it is important for this study to shed light on the topic and fill the gap in the body of knowledge.

Keywords: Organizational Virtuousness, Emotional Intelligence, Well-being, Happiness, In-role Performance, Extra-role Performance.

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