Author(s): Rajveer Kaur and Manpreet Kaur
E-participation technologies offer opportunities for citizens to engage in governance pro-cesses, yet understanding the factors influencing their adoption remains limited. Social capital, comprising identification, reciprocity, social interaction, and trust in government, plays a signifi-cant role in shaping citizens' intentions to use these platforms. This study aims to investigate how these dimensions of social capital influence the intention to use e-participation platforms. Results indicate that all four variables positively and significantly impact users' willingness to engage in e-participation. Findings suggest that citizens' trust in government fosters compliance, cooperation, and support for public initiatives. Identification and social interaction enhance community belong-ingness, while reciprocity promotes mutual cooperation among users. These insights offer valua-ble implications for policymakers and digital governance strategists to develop inclusive, transpar-ent, and interactive e-participation systems that strengthen citizen involvement and improve policy outcomes.