Author(s): Amani Abu Rumman
In today's world, in which technologies of distance communication are improving, and boundaries are increasingly blurred, business owners and managers need to be able to effectively interact with representatives of other cultures. Globalization and the ability to work remotely make it possible to collaborate with experts and employees from different countries. A remote team is a job, provided that the company does not have a physical office at all. All employees have the opportunity to work from anywhere in the world by simply connecting to the Internet and using a specific set of virtual instruments. This particular study has utilized the cultural intelligence questionnaire to study the metacognitive, cognitive, motivational and behavioral factors of influence with their respective correlation to the satisfaction rate and excellence of virtual teams in Jordan Telecom. The p-value factor is smaller than the anchor point of 0.05 for all factors demonstrating their importance in the establishment and functioning of virtual teams.