Journal of Legal, Ethical and Regulatory Issues (Print ISSN: 1544-0036; Online ISSN: 1544-0044)


Internal Quality Assurance Affecting Educational Quality: A Case of Private Universities in Ho Chi Minh City

Author(s): Thai Dinh Do

The internal quality assurance helps private universities identify problems, risks, ethical practices, and opportunities. So, private universities can better serve their students. The information on quality assurance got from a useful review. It is a university's asset, and its value is much higher than the meager cost of training and time the organization has invested. Therefore, the main objective of this study is to explore critical factors that influence the internal quality assurance of the private universities in Ho Chi Minh City (HCMC) and educational quality. The authors surveyed 600 persons related to education, such as managers, lecturers, and staff who are working at six private universities in HCMC. Each private university has 100 persons surveyed. The authors applied a random sampling technique and used Structural Equation Modelling (SEM). The study used items on a 5-point Likert scale. Research results showed five factors influencing the internal quality assurance of the private universities and its' impact on educational quality in HCMC with significant at 1.0 percent.