Academy of Strategic Management Journal (Print ISSN: 1544-1458; Online ISSN: 1939-6104)

Abstract

Job Description Contribution, Work Engagement, Work Experience and Work Ability to Employee Commitments in the Service Industry

Author(s): Rasmulia Sembiring, Siti Normi

This research was conducted in Industri Jasa . The data provided was the primary data needed in order to acquire the variables influencing the employees commitment based on the 400 employees as the population by using a technique of census. The researched used survey with path analysis technique as its method and based on the quantitative approach. The result of research showed Job Description had a significant contribution to work ability means that work engagement had a significant contribution to work ability. Work experience had a significant contribution to work ability. Job Description did not have a significant contribution to employee commitment. Work engagement did not have a significant contribution to employee commitment. Work experience had a significant contribution to employee commitment. Work ability had a significant contribution to employee commitment. Job Description did contribute significantly to employee commitment through work ability, the actual contribution between Job Description and employee commitment has a direct contribution. Work engagement contributes significantly to employee commitment through work ability, so that the actual contribution between work engagement and employee commitment is an indirect contribution. Employee potential through work ability. The actual contribution between work experience and employee commitment is a direct contribution.

Get the App