Journal of Organizational Culture, Communications and Conflict (Print ISSN: 1544-0508; Online ISSN: 1939-4691 )


Level of Effectiveness of the Organizational Communication Patterns of Lyceum De Cebu, Philippines: Bases for Enhancement

Author(s): Juneth L. Fiel-Miranda, Asterio T. Miranda

This study delved to determine the level of effectiveness of the organizational communication patterns manifested in Lyceum de Cebu, Philippines in order to recommend proposal for enhancement to the school's administration. Specifically, it determined how effective the organizational communication patterns manifested by teaching and non-teaching personnel along the downward, upward, and lateral dimensions; determined whether or not a significant difference existed in the assessments made by the teaching and non-teaching staff as to the effectiveness of the organizational communication patterns; and recommended proposals for enhancement to the administration of Lyceum de Cebu to improve its organizational communication patterns. The descriptive survey method of research was used in this study. A questionnaire was used as the primary instrument of data collection. This instrument pertained to the level of effectiveness of the organizational communication patterns in Lyceum de Cebu. The null hypothesis was tested at the 0.05 level of significance in this study. The assessment revealed that the downward communication pattern in the school was regarded by both teaching and non-teaching staff to be generally effective, and the upward communication pattern was viewed by both groups of respondents to be effective, while the lateral communication was appraised by the teaching staff to be effective but very effective by the non-teaching staff. The results of the Fisher's t-test of differences between the means of the two groups showed that there were no significant differences in the evaluation made by the two groups of respondents concerning effectiveness of the following communication patterns upheld in the school in the three dimensions of downward, upward and lateral communication. Based on the findings of the study, the researchers designed a proposed scheme to enhance the effectiveness of the organizational communication patterns of Lyceum de Cebu.