Author(s): Augustin Ntembe, Elkanah Faux
This paper uses Data Envelopment Analysis to measure the relative efficiency of online and face-to-face delivery of the Principles of Microeconomics course at Bowie State University. The data used in estimating the relative efficiencies of the different modes of course delivery was collected from two online sections and two face-to-face sections of the course in 2019. The study considered each of the course sections as an operating decision-making unit. The variable returns to scale model oriented towards maximizing output was used to estimate the technical and scale efficiencies of the course delivery modes. The results indicate that the two online sections were identified as efficient while one section of the face-to-face was considered as efficient. The results suggest that the Data Envelopment Analysis technique used to assess relative efficiency in the delivery of the four-course sections present plausible quantitative information for comparative analysis and strategy to improve student learning outcomes.