Author(s): Jayasri Indiran
This is a conceptual paper that sheds light on the ways in which technology helps or hinders improving the quality of governance. Though it sounds great to think about technology for governance, in reality, technology has opened ways to do unethical things in ethical ways (Roland L., Christof R., and Jacqueline M., 2023). Having been inducted into various types of technology-based tools and gadgets, the common man had to either accept or keep himself aloof from the mainstream for various purposes of personal and social life. The common man's reality is to either go with the flow or revert to the previous era. Are we really prepared enough for such a change? Have we reached the appropriate level of development in terms of the usage of technology-bound tools and mechanisms for our day-to-day affairs? If yes or no, were the outcomes or results achieved as promised? This paper deals with seemingly trivial things that, if not addressed properly, can even devastate the entire ecosystem of business, personal life, and social life with regard to governance and professional integrity. The methodology used in this study is summative content analysis using the PRISMA Protocol based on selective reduction principle studies chosen from the scholarly works that were published in the last decade. This paper differs from existing knowledge in terms of its approach to the common governance and ethics-related issues that are involved in making technology a tool for governance and expected to satisfy the common man’s needs. The results are discussed in terms of failure types such as ethical failure, governance failure, technology failure, and human failure.