Author(s): Soumendu Biswas
This research examines how employees’ perceptions of organizational culture and their perceived organizational support intensify their job satisfaction positively and dampen their frustration with work through their levels of organizationally-directed normative commitment. This research formulates and tests an integrated latent variable model with data from 819 Indian managerial workers employed in manufacturing and service firms. Results confirm that employees’ perceptions of organizational culture interact with perceived organizational support and positively impacts their normative commitment and further, normative commitment completely mediates their impacts on job satisfaction and frustration with work.